Warranty Policy

Storm Wyrmus is committed to providing reliable gaming accessories and professional after-sales support.

Warranty Period

Our products come with a 12-month limited warranty from the date of purchase, unless otherwise stated on the product page, invoice, or written agreement.

Warranty Coverage

This warranty covers manufacturing defects and product failures that occur under normal use.

What Is Not Covered

The warranty does not cover damage caused by misuse, accidents, unauthorized repair, modification, improper installation, water damage, excessive force, normal wear and tear, or use outside the product instructions.

Warranty for Wholesale and OEM Orders

For wholesale, distributor, and OEM orders, warranty terms may vary depending on the product type, order quantity, and cooperation agreement.

How to Request Warranty Support

Please contact us at guguzi331@gmail.com with your order number, product model, description of the issue, and clear photos or videos showing the problem.

Warranty Solutions

After reviewing your request, we may provide troubleshooting assistance, replacement parts, product replacement, or another suitable solution depending on the situation.